People already message your Page. Connect it once and an agent trained on your documents answers them — with your team one click away for the conversations that need a person.
Honest note: while your Meta app is in Development Mode, it can only message admins and testers of the app — going live to the public requires Meta's App Review for thepages_messagingpermission. Budget for that review in your launch plan.
Page messages are often pre-sales: "do you ship to Ireland?", "is there a student discount?". The agent answers from your documents in seconds — while the buyer is still looking at your Page — and the full transcript sits in your dashboard so your team can pick up any conversation with complete context, or take it over live through escalation.
A Meta app with the Messenger product added, connected to your Facebook Page. From it you take three values: the Page Access Token, the App Secret, and a verify token you choose yourself.
Meta’s rule, not ours: while your Meta app is in Development Mode it can only message the app’s admins and testers. Messaging the general public requires passing Meta’s App Review for the pages_messaging permission. The integration works identically before and after — review just widens who can talk to it.
No. It replies to people who message your Page, inside Meta’s standard messaging window. No cold outreach.
Meta’s subscription handshake is verified against your chosen verify token, and every delivery is checked against the app secret’s signature before processing. Page echoes of the bot’s own messages are dropped so it can never loop.
Yes. Escalated conversations mute the AI and notify your team; a teammate’s dashboard reply is delivered to the customer as a normal Messenger message from your Page.
10 minutes from sign-up to your first answered customer message. Free forever plan, no card required to build.